Friday, August 9, 2013

Empowering Women through Conflict Resolution and Communication Skills


Laughter. “Why do you ask us about corn flakes?” “Corn flakes?” “Yes, you said: “How do you usually respond to corn flakes in your community?” That was when I started exclusively using the Liberian synonyms for conflict “confusion”, “palava” and “hala-hala” in trainings…

After having co-facilitated several trainings, a local partner organization asked me to design and facilitate a training on basic conflict resolution and communication skills for several women’s groups that they support. These women face challenges in their communities where their empowerment is seen with suspicion – by their husbands who feel excluded, by other groups in the community who see them as competitors, and by anyone who sees the white vehicles with USAID logos drive into the communities from time to time to hold forums, provide trainings and provide other support to the women’s groups, leading them to believe that the women are “eating” immense sums of money as people say here. Development projects in general and women empowerment in particular never come without their challenges as I have been able to experience here several times. Especially in a deeply patriarchal culture, women’s organizations can easily appear as a threat to the power relations as they exist and therefore encounter many obstacles.

The mentor organization to these women’s groups thus approached me to hold a short training with representatives from the groups to introduce them to some basic concepts and tools from conflict resolution and discuss basic communication challenges and tools. These can help them better deal with the issues mentioned above but also with everyday problems within their own groups and to a certain degree also with conflicts in their communities, the most pressing of which according to the participants are land disputes, sexual violence, men abandoning their families and other family disputes. We discussed among other things the importance of recognizing and addressing root causes, raising awareness about the various consequences of conflicts, the benefit of staying calm and listening to all parties to the conflict instead of immediately taking sides, and ways to communicate messages clearly.

I had learned from a Liberian trainer the analogy of peacemakers or mediators as cool water. People who have a confusion are hot like fire and what you need to do is be water and cool them down. Don’t add wood to the fire by taking sides or blaming or judging but remain calm and cool the others down before doing anything else. This picture stayed with the participants. In the beginning of the training, a participant had asked what we would recommend for her to do if her sister wronged another person. I asked the group and most participants suggested telling her in front of the entire community that she’s wrong – open shaming basically. After the training I asked what they would take home with them from the training. “I will talk to both persons who have the confusion before judging”, “I will listen to the person who started the confusion and try to understand why she did it”, “I will try to stay calm and explain what I think”, “I want to be like water, fresh and cool, and bring calm to the confusion”. These comments were encouraging.

As is often the case, I felt at the end that I had learned just as much from the participants as they hopefully had from me. Such energy, passion and commitment to bring change to their communities! Three women came with their infants and toddlers and yet did not miss out on any session or discussion, one young woman presenting a “conflict tree” on sexual and gender-based violence in her community started a spontaneous passionate speech calling on the other women to stand up against SGBV, and, before leaving, the women encouraged each other through songs and calls to keep on fighting for their rights. “Women ooooh”, one shouted and the rest answered “women!” Then the mothers tied their kids onto their backs again, the groups left the room clapping and singing and set out to carry what they had learned to their communities.

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